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Customizing the event reminder email template

Event reminder emails use a system default template. This template cannot be edited directly from the control panel. However, you can override the default by adding a custom template to your custom theme.

Updated over 3 weeks ago

How to override the default email

To customize the event reminder email, you must be using a custom theme. If you are currently using a stock theme follow these instructions to create one.

How it works

You will need to create and add a new file to your theme with the same file name as the system template:

  • for events created in the control panel: autoresponse_event_rsvp_reminder.html

  • for user submitted events: autoresponse_user_event_rsvp_reminder.html

When a file with the same name exists in your theme, it replaces the system default template.

How to make the change

You can create or upload the file in two ways.

Option 1: Create the file in the control panel

  1. Go to Website > Custom theme.

  2. Click New file.

  3. Name the file using one of the template filenames listed above.

  4. Add your custom template code and save.

Option 2: Upload the file

  1. Create the template file using one of the template filenames listed above and save it on your computer.

  2. Go to Website > Custom theme > Files.

  3. Click Select files to upload.

  4. Choose the template file from your computer.

  5. Upload and save.

How to customise the default subject line

To customize the subject lines for event RSVP reminder emails, create new template files in your site’s custom theme using the following filenames:

  • for events created in the control panel: autoresponse_event_rsvp_reminder_subject.txt

  • for user submitted events: autoresponse_user_event_rsvp_reminder_subject.txt.

Add your desired subject line content to each file. If these files are present in your theme, they will automatically override the default subject lines (“Reminder: an event you signed up for is coming up” and “Reminder about our upcoming event!”). If no custom files are added, the system will continue using the default templates.

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