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Edit GoDaddy nameservers to point to your NationBuilder website
Edit GoDaddy nameservers to point to your NationBuilder website

This HOWTO is about updating NS records in GoDaddy to point to your NationBuilder website.

Updated over 4 months ago

⚠️ Please note: This applies to NationBuilder-managed domains. If you will be managing your own domain/DNS, you can find instructions here.

Follow these instructions to change the nameserver records on GoDaddy to connect your domain to your NationBuilder website. Once you have added your custom domain in the control panel and reached this screen, you’ll want to open a new browser tab to sign into GoDaddy:

2. Select the domain

Select the checkbox next to the domain you want to connect to NationBuilder.

3. Edit the nameservers

After selecting the domain, click More to show the action menu. Select Edit nameservers from the action menu:



4. Add the new nameservers

Select I’ll use my own nameservers:

Use the nameserver fields to enter all 6 of the nameserver records below. To add additional fields, click the + Add nameserver link until you have enough fields.)

ns10.nationbuilder.com

ns11.nationbuilder.com

ns12.nationbuilder.com

ns13.nationbuilder.com

ns14.nationbuilder.com

ns15.nationbuilder.com

5. Complete the process

Click Save, then Continue to complete your updates.


You'll see a Success confirmation letting you know the nameservers have been updated.

⚠️ Please note: Most DNS updates take effect within an hour, but could take up to 48 hours to update globally.

Congratulations! Your custom domain is all set. You should not need to make any other changes. You may see error messages on your site for a short time while the site connection is established.

Reasons to contact NationBuilder Support

  • If your site does not display your custom domain after 48 hours, first make sure you re-save your site. That step is required to complete the connection process.

  • If you need to add any DNS records to a domain managed by NationBuilder.

⚠️ Please note: SSL(Site security) will take some time to be applied, from a few minutes up to a few hours after the domain connection is completed. If you have been waiting more than a day, please reach out to [email protected] for assistance.

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