Create an FAQ page

Frequently Asked Questions (FAQ) pages are useful in order to answer a variety of supporter questions directly on your website.

Updated over a week ago

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Create a FAQ page

Create a FAQ page by going to Website > [Your website] > New page.

1. Enter the name of the page and slug.

2. Select the FAQ page type.

📌 Note: We display the eight most used page types for your nation based on your settings and add-ons. To see all available pages simply click on 'Show all page types'.

3. Select the checkbox to include the page in top nav or supporter nav.

4. Click Create Page at the bottom.

Adding questions and answers

Once you click Create Page, you will be directed to Questions & subpages. You can navigate here at any time by clicking Website > [page name] > Questions & subpages.

To get started, click the New question button.

1. Enter a question that gets frequently asked in the box labeled Question.

2. Status: Select whether or not you'd like this to be published now, unlisted, etc. 

3. Click Create question

Once you click, you'll land on the Q&A page.

You'll see your question at the top of the page.

1. Enter any further question detail in the Question detail box. (Optional)

2. Enter your answer in the Answer box.

3. Question By: This will default to you as the author but you can select another person in your Nation if you wish.

4. Click Save Content when you are finished. 

To add more questions you can visit Questions & Subpages > New question at any time and follow the steps above. 

On your website it will look similar to this (depending on your theme):

Edit or delete a question

To edit or delete a question go to Website > page name > Questions & subpages.

To edit, hover over the question and click Edit. To delete the question, click the arrow.

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