📌 Note: Multiple permission sets are available as add-ons. For more information on adding new features please see the add-ons page in your nation.
Logging in from your nation
Navigate in your browser to "http://yournation.nationbuilder.com/admin" or "http://www.yoursite.com/admin"
Enter your login information (or sign in with Microsoft or Google, if social login is enabled for your nation).
If MFA is enabled for your account, you will be prompted to set up or use MFA (see Multi-Factor Authentication (MFA) below for details).
You will be directed to your nation's control panel.
To log into your nation's control panel, individual people must be granted permission. If you're following these steps, and you're still unable to log into your nation, you should email [email protected]. We will help you to resolve the issue ASAP.
Logging in from NationBuilder.com
On NationBuilder.com, you can sign in from the top of any page.
From the top of the page, click on Sign in and select Sign in to your nation.
Enter your nation's slug.
Click Sign in to your nation.
Enter your login information (or sign in with Microsoft or Google, if social login is enabled for your nation).
If MFA is enabled for your account, you will be prompted to set up or use MFA (see Multi-Factor Authentication (MFA) below for details).
You will be directed to your nation's control panel.
To log into your nation's control panel, individual people must be granted permission. If you're following these steps, and you're still unable to log into your nation, you should email [email protected]. We will help you to resolve the issue ASAP.
Login with Multi-Factor Authentication (MFA)
Overview
Multi-factor authentication (MFA) adds an extra layer of security to your login.
First-Time Login Flow
When logging in for the first time (or after MFA has been enabled), you will see the following setup options:
Set up MFA now (recommended)
Begin the MFA setup immediately.Skip for now
Postpone MFA setup until your next login. Please note that you will have a limited number of skips available.Do not use MFA
This option is only available to supporters for their login experience. If you have access to a nation's control panel, you must configure MFA>
MFA Setup Methods
When you set up MFA, you may see one or both of the following methods, depending on what your nation admin has enabled:
Phone Method
Provide a phone number and choose how you want to receive verification codes (via SMS text or phone call).
Authenticator App Method
Use a supported authenticator app (e.g., 1Password, Google Authenticator, Microsoft Authenticator, 2FAS, Duo Mobile, Bitwarden Authenticator, Dashlane, Authy, etc.) to scan a QR code and generate a one-time code.
Enter the generated code to verify your setup.
Recovery Codes
When you set up MFA, you will receive a one-time-use recovery code as a backup method for logging into your account if your usual method (phone or authenticator app) is unavailable. Keep this code in a safe place, separate from your login credentials.
If you use a recovery code to log in, it will expire after one use. You will receive a new recovery code upon login. We recommend that you reset your MFA settings from your account's Login and security settings immediately so that you will be prompted to set up MFA again when you next log in.
If you need a new MFA setup or lose access to your device, contact your nation admin or reset your MFA factor in your account settings.
Reset your password
If you’re unable to recall the password that you chose for your nation, you can easily reset your password with NationBuilder’s “Forgot your password?” feature.
From your nation’s login page — found at https://yournation.nationbuilder.com/login — click the “Forgot password?” link.
On the next page, you’ll be prompted to enter the email address you use to log into your nation. Do so, then click Send password reset instructions.
Your password reset instructions will be sent to your login email address. If you do not see your reset instructions, please be sure to check all email accounts associated with your account and your spam folders. There, you will see an email like the one pictured below. It contains a personalized link that will take you back to a page on the nation where you can create a new password. Click the link.
Once you’ve chosen a new password, be sure to save it somewhere safe, such as a secure password manager.
You’ll now be redirected back to the login page, where you will be able to log in using your email address and the password you just selected.
Resetting your password yourself is the best way to handle this problem. If additional assistance is needed, an admin of your nation will be able to send password reset emails to users from the Login and security settings on their profile. More information is available on managing control panel users.