If you’re unable to recall the password that you chose for your nation, you can easily reset your password with NationBuilder’s “Forgot your password?” feature.

From your nation’s login page — found at https://yournation.nationbuilder.com/login — click the “Forgot your password?” link.

On the next page, you’ll be prompted to enter the email address you use to log into your nation. Do so, then click Send password reset instructions.

Your password reset instructions will be sent to your primary email, which may not be the email you typically use for login purposes. If you do not see your reset instructions, please be sure to check all email accounts associated with your nation.

There, you will see an email like the one pictured below. It contains a personalized link that will take you back to a page on the nation where you can create a new password. Click the link.

Once you’ve chosen a new password, be sure to save it somewhere safe, such as a secure password manager.

You’ll now be redirected back to the login page, where you will be able to login using your email address and the password you just selected.

Resetting your password yourself is the best way to handle this problem. If you are a control panel user, only an admin of your nation can reset your password from within the control panel. More information is available on managing control panel users.

While users can generally reset their own passwords by navigating to the login page and using the “Forgot your password?” link as described here, there are times when the user may need to request that their password be manually reset by an account administrator.  To do this, navigate to the individual's profile then go to Edit > Password.  From here you can manually enter a new password of your choosing.

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