FAQs

Frequently asked questions about NationBuilder.

Lauren Rowse avatar Alex Simoes-McArtor avatar Alex Stevens avatar +4
32 articles in this collection
Written by Lauren Rowse, Alex Simoes-McArtor, Alex Stevens and 4 others
Basics

NationBuilder theme documentation

Our detailed theme documentation is available on nationbuilder.com.
Jay Godfrey avatar
Written by Jay Godfrey
Updated over a week ago

NationBuilder API and Developer Documentation

Our API Documentation is available on nationbuilder.com.
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Written by Jay Godfrey
Updated over a week ago

Pricing FAQs

Our most common questions on NationBuilder plans, add-ons, and bundles.
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Written by Jay Godfrey
Updated over a week ago

What is a slug?

We use that word all the time! It's just the end of the link or the name of your nation.
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Written by Jay Godfrey
Updated over a week ago

Why can’t I change my nation slug?

It actually makes things more complicated, so we advise against it.
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Written by Jay Godfrey
Updated over a week ago

How can I reset my password?

Locked out? Hit re-set your password to get back in and back to work.
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Written by Jay Godfrey
Updated over a week ago

How do I add people to my nation?

People are the heart of your organization! Add them one by one, or import from a spreadsheet.
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Written by Jay Godfrey
Updated over a week ago

How do I cancel my trial/account?

We are sad to see you go - but it's easy to choose to cancel or pause in your nation settings.
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Written by Jay Godfrey
Updated over a week ago

How do I downgrade to the Leader plan?

Information on how you can change your NationBuilder plan.
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Written by Jay Godfrey
Updated over a week ago

Where can I find out what's new or been updated/fixed in NationBuilder?

New features, updates, and bug fixes in our release notes.
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Written by Jay Godfrey
Updated over a week ago

Connecting NationBuilder to other Apps with Zapier

Zapier helps users build their own personalized, code-less workflow automations.
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Written by Alex Simoes-McArtor
Updated over a week ago
Website

Integrating with Double the Donation

Configure your NationBuilder donation page to discover employer matching donation opportunities using Double the Donation (360MatchPro)
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Written by Brian Palmer
Updated over a week ago

Understanding reCAPTCHA

Donation (v2) pages are equipped with reCAPTCHA to protect your account from fraud
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Written by Lauren Rowse
Updated over a week ago

How do I change which page is my home page?

Your home page is the first page that people will land on when visiting your website.
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Written by Jay Godfrey
Updated over a week ago

What is the file upload size limit?

Hint: it's 10mb on pages and 20mb in the theme!
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Written by Jay Godfrey
Updated over a week ago

How can I make a page jump using an anchor?

Click on key words to move around and organize a page with lots of text.
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Written by Jay Godfrey
Updated over a week ago

How do I see the responses of a contact page?

Where to find the messages sent to you via your 'contact us' page.
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Written by Jay Godfrey
Updated over a week ago

What fields can I write to from a signup form?

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Written by Jay Godfrey
Updated over a week ago

How do I add a tracking pixel to my site?

Track the behavior of your users using a tracking pixel.
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Written by Jay Godfrey
Updated over a week ago

How do I make a double confirmation page?

Ask your supporters to be super sure they want to hear from you.
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Written by Jay Godfrey
Updated over a week ago

How can I change the order of my tickets on an event page?

You might want to make the least expensive first. Here's how.
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Written by Jay Godfrey
Updated over a week ago

How do I set a maximum for number of tickets purchased?

If you are limiting the number of tickets per purchase there are a few theme tweaks needed.
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Written by Jay Godfrey
Updated over a week ago

How do I use an ActBlue page other than the entity donation page?

ActBlue pages are a little different than NationBuilder payments.
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Written by Jay Godfrey
Updated over a week ago

How to embed a widget or image between content text in a page or email blast

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Written by Lauren Rowse
Updated over a week ago