Connecting a third-party payment processor

A payment processor allows you to accept donations online and process invoice payments.

Updated over a week ago

📌 Note: As of 2018, all nations default to integrated payment processing with NationBuilder. For more information on accepting payments in NationBuilder, click HERE.

📌 Note: NationBuilder Payments rates differ per plan. For more information on adding new features please see the add-ons page in your nation.

Table of Contents

Payment processors integrated with NationBuilder

A payment processor allows you to accept donations online and process invoice payments. If you are based in the US/CA/AU/NZ/GB/EU, you'll be utilizing NationBuilder’s integrated payment processing

Customers outside those countries — or who created an account prior to January 25, 2018 — can use any of the following third-party payment processors:

  • Supports recurring: Yes 

  • Currencies: USD, CAD, AUD 

  • Merchant Account Required?: Yes — provided by Authorize, or through your current provider 

  • Gateway fees: If using Authorize merchant account —  $25.00 monthly. If using current provider — $25.00 monthly, $0.10 per transaction, $0.10 per daily batch, $49 one-time set-up fee

  • Processor charges: If using Authorize merchant account, 2.9 % + $0.30 per transaction, $49 one-time set-up fee. See notes below. 

📌 Note: To get the discounted rate as a NationBuilder customer, please go through this link to sign up. If you are using additional security/fraud tools, such as the Advanced Fraud Protection Suite, please contact [email protected]. If you are an existing Authorize customer and would like to have your account converted to the reduced pricing plan, contact our support team for assistance. 

  • Supports recurring: No

  • Currencies: AUD, NZD 

  • Merchant Account Required?: Yes 

  • Gateway fees: $30 AUS dollar monthly, $0.60 per transaction. Details

  • Processor charges: Your current merchant fees.

PayPal (Business account)

  • Supports recurring: Yes

  • Currencies: AUD, BRL, CAD, CNY, CZK, DKK, EUR, HKD, HUF, ILS, JPY, MYR, MXN, TWD, NZD, NOK, PHP, PLN, GBP, RUB, SGD, SEK, CHF, THB, USD

  • Merchant Account Required?: No 

  • Gateway fees: N/A 

  • Processor charges: 2.9% + $0.30 per transaction; 2.2% + $0.30 per transaction for 501 c(3). Details.

  • Supports recurring: Yes

  • Currencies: USD, CAD, AUD, NZD 

  • Merchant Account Required?: Yes – With PayPal merchant account, or through current provider 

  • Gateway fees: If using PayPal merchant account — $30 monthly fee. If using current provider — $25 monthly, $0.10 per transaction, $99 set-up fee. 

  • Processor charges: If using PayPal merchant account — 2.9% + $0.30 per transaction; 2.2% + $0.30 per transaction for 501 c(3). If using 3rd-party merchant account — your current merchant fees 

  • Supports recurring: No

  • Currencies: AUD, CAD, USD

  • Merchant Account Required?: No 

  • Gateway fees: N/A 

  • Processor charges: 2.9% + $0.30 per charge. Details

📌 Note: NationBuilder does not charge for third-party donation processing. Each vendor charges fees for processing transactions. This table is accurate as of January 2018 and reflects U.S. pricing. Whether a processor supports recurring donations is a reflection of how that processor is connected to NationBuilder.

How to accept recurring donations

If you would like to accept monthly donations, you can use NationBuilder for payment processing with a Donation (v2) page to accept both one-time and recurring donations on the same page. With third-party payment processors, you can accept either one-time or recurring on a Donation page. The third-party payment processors that can accept recurring donations are PayPal Business account, PayPal Payflow Pro, and Authorize.net.

Connecting a payment processor

Go to Settings > Payment processors > New processor.

1. Under the Third-party processor section, select a provider from the dropdown menu.

2. Click the Add payment processor button.

3. Complete required fields on the following screen. Below are more detailed instructions on how to connect each type of processor:

If you do not see the Settings section in your control panel, you probably have a custom permission set that does not allow you access to add a payment processor. Please contact an admin of your nation for help.

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