Table of Contents

Where to start

We suggest creating separate broadcasters for different types of communication. For example, a nonprofit might have one broadcaster for the organization overall, another for the executive director, and another for the volunteer coordinator. You can then attach an email address, a Twitter account, a Facebook page, or any combination of these, to each broadcaster.

You can set up broadcasters that can be used by any control panel user in your nation, or just users with a specific custom permission set. You can also set up a broadcaster to be exclusively accessible to a single user on your account.

All things related to communication live under the Communication tab.

Add a new broadcaster

To add a new broadcaster, go to Communication > View all broadcasters and then click + New broadcaster

You can configure a broadcaster for the following forms of communication:

If you are on the Team plan or above, you will have access to a virtual phone number for receiving voicemails. You can also enable text messaging and blasting. 

In the Communication dropdown menu, broadcasters are displayed by importance. Importance of a broadcaster is determined by the number and recency of email and text blasts sent. So, they it will show broadcasters that are assigned to you (i.e. ones that only you can send from) and/or have permission to view, sorted by importance. 

The menu will display a maximum of 5 broadcasters, but clicking View all broadcasters will allow you to access all of your broadcasters. 

Did this answer your question?