In an effort to combat spam and improve the delivery of legitimate text messages, the mobile carrier industry requires organizations that send text messages to US phone numbers to register as verified application-to-person ten-digit long code (A2P 10DLC) senders. The organization that oversees this registration process is The Campaign Registry (TCR), but NationBuilder's control panel walks you through it directly.
How long will it take to get registered?
Registration happens in two steps, each with its own timeline:
Brand registration (your organization's business identity) is typically approved within a few minutes.
Campaign registration (your specific texting use case) takes longer. This step goes through a review process outside of NationBuilder's control, so timelines can vary, and may take longer if there are errors or incomplete information in your submission.
How do I get registered as a verified 10DLC sender?
Follow the steps outlined here to start this process.
What is different about the process for 527 political organizations?
If you are a 527 political organization that sends high volumes of text messages (10,000+/mo), you must register with Campaign Verify (a separate entity) before completing registration. This additional vetting process is required by TCR to successfully register political entities.
Is there any way to speed up this process?
Make sure the information you submit is accurate and complete to minimize the chance of a rejection, since fixing and resubmitting adds time. If you have a critical deadline to start texting, please reach out to [email protected]. Campaign approval is handled outside of NationBuilder, so we can't guarantee expedited timelines, but we will gladly work with you to find a solution.
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