Getting started with switching to NationBuilder Payments

NationBuilder is removing support for third-party payment processors on January 28, 2027. After that date, one-time donations through v1 donation pages will stop, and their donation pages will no longer be published. Follow these steps to move your fundraising to NationBuilder Payments without interruption.

Step 1: Understand what’s changing

Find out which processors are affected, what happens on January 28, 2027, and what it means for your one-time and recurring donations.

Read: Third-party payment processor deprecation

Step 2: Review your payment processors

Check which payment processors are connected to your nation and whether any are still collecting one-time or recurring donations. Switch the ones you don’t use to test mode. Go to Settings > Payment processors to start.

Read: Review your payment processors

Step 3: Set up NationBuilder Payments

Create your NationBuilder Payments account and review common questions about running it alongside, and then instead of, your old processor.

Read: Migrating to NationBuilder Payments

Watch: Take your first payment with NationBuilder Payments

Step 4: Convert your donation pages

Convert your existing donation pages to Donation (v2) pages so they can accept payments through NationBuilder Payments. Go to Website > Select site name > Convert to start.

Read: Donation page converter

Step 5: Move your recurring donations

If Step 2 showed active recurring donations on a third-party processor, our team can migrate them to NationBuilder Payments at no cost, so your donors don’t have to sign up again.

Read: Recurring Donation Migration Support Guide

Offer PayPal alongside NationBuilder Payments

Add a PayPal button to your Donation (v2) page so donors who prefer PayPal can still give, while NationBuilder Payments continues to process cards and digital wallets.

Read: Accept PayPal donations alongside NationBuilder Payments

​Record externally processed recurring donations

If some recurring donations will keep billing outside NationBuilder, such as PayPal subscriptions, record each payment in NationBuilder so your donor history stays complete. This requires a developer or an integration built on the NationBuilder API.

Read: Record externally processed recurring donations via API or Zapier

Have more questions? Email us at [email protected] or chat with us from the bottom right corner of your control panel.