On January 28, 2027, NationBuilder will stop processing payments through third-party payment processors. Pages that collect payments through them will stop accepting payments, and Donation (v1) pages will be unpublished. To keep collecting donations in your nation, switch to NationBuilder Payments before that date.

This change affects:

For the steps to switch, see Getting started with switching to NationBuilder Payments.

There are two things to check.

1. Check your donation pages

Go to Website and filter by the Donations page type. This is the older page type affected by this change. Donation (v2) pages are not affected.

If the Donations page type doesn’t appear in the filter, or none of those pages are published, you’re clear on this check.

2. Check your payment processors

Go to Settings > Payment processors. Any processor that isn’t listed as NationBuilder Payments is a third-party processor.

If you have no published Donations pages and no third-party processors, you’re not affected.

Go to Finances and filter by Payment processor is, then select a processor. The most recent transaction shows when that processor last took a payment. Repeat for each processor.

Possibly. Having a NationBuilder Payments account doesn't move your existing pages onto it. Check that every page collecting payments uses NationBuilder Payments, and switch any third-party processor you no longer use to test mode.

Switch them to test mode. Go to Settings > Payment processors, click Edit next to the processor, check Test mode, and click Save account. This doesn't affect donations already processed. It only changes how the processor handles new transactions. See Review your payment processors.

Change thier status to "hidden" . Unused Donation pages will stop working on January 28, 2027 anyway, and setting thier status to hidden now means no supporter lands on a page can make a donation.

To find them, go to Website and filter by the Donations page type. For each page you no longer need:

Unpublishing a page doesn’t affect donations already made through it. Those stay in your nation.

If you still need a page, convert it rather than unpublishing it. The Donation page converter moves it to a Donation (v2) page using NationBuilder Payments.

Pages that collect payments through a third-party processor will stop accepting payments. Donation (v1) pages, the older page type, will be hidden. To keep accepting donations, move to Donation (v2) pages using NationBuilder Payments. The Donation page converter helps you convert existing pages.

No. Your historical donations, donor records and reporting stay in your nation. This change only affects how new payments are processed.

No. Plan to complete your changes before January 28, 2027.

On PayPal Express, Payflow and Authorize.net, yes, but they'll stop being recorded in your nation. Those charges are handled by the processor, not by NationBuilder, so your donors keep being charged. After January 28, 2027, those transactions won't appear in your nation automatically.

If your recurring donations run on a different processor, sign up for a recurring donation migration and we'll confirm what applies to you.

Our Professional Services team migrates recurring donations to NationBuilder Payments for free. Sign up for a recurring donation migration and we'll take it from there. See the Recurring donation migration support guide for what to expect.

You can keep your records current by importing transactions, or by recording them through the API or Zapier. See Record externally processed recurring donations via API or Zapier.

Yes, but the way it works changes. PayPal will no longer be built into your NationBuilder donation pages. Instead, you can add a link from your donation page that sends donors to a PayPal-hosted page to give. Those donations won't record in your nation automatically, so you'll need to import them or record them through Zapier or the API.

Installment plans are only available with third-party processors, so they end on January 28, 2027. NationBuilder Payments doesn't offer installments. If you run installment plans, email [email protected] and we'll help you plan for the change.

Invoice pages that collect payment through a third-party processor will stop accepting payments on January 28, 2027. Invoices paid by check aren't affected. If you use invoice pages to collect payment, email [email protected].

Third-party processor integrations run on outdated technology and offer limited functionality. NationBuilder Payments is fully integrated and PCI compliant, and supports Apple Pay, Google Pay and Link. Donations are tracked directly in your control panel. Retiring older processors lets us focus development on NationBuilder Payments.

Email [email protected], start a chat from your control panel, or reply to any of our deprecation emails.